RPA in Healthcare
Back Office Operations: Data entry & validation, Account reconciliation, Loan processing, Regulatory reporting, Customer onboarding, Fraud detection & Prevention.
Approach: Component based system with the PnP approach. Externally operatable.
Customer Service: Password change, Address change, Statement generation, Simple transaction enquiries (chat bot), Predictive next best offer, sentiment analysis.
Approach: scope of Agentic AI with the externally functional component.
Loan Processing: Document collection & verification, Loan approval, Compliance check, Customer communications. Credit scoring, Risk assessment, Fraud detection, Credit scoring.
Approach: scope of Agentic AI with the externally functional component.
Automated File Movement: Moving patient records, generating claims from multiple locations, prescription information from one unit to another unit.
Approach: Component based system with the PnP approach. Externally operatable.
Claims Processing: Automation can verify patient eligibility, check for policy coverage, Copay and process claims, Prior Authorization and Verification, reimbursements, Payment Posting.
Approach: Integrated with the existing EMR system/Component based system with the PnP approach. Externally operatable.
Admission & Discharge Processes: Automating patient registrations, generating discharge summaries, and ensuring all necessary documentation is completed.
Approach: Integrated with the existing EMR system/Component based system with the PnP approach. Externally operatable.